Data Management Strategies for CIOs in 2022 and Beyond, CIOSEA News, ETCIO SEA

We live in a world that is becoming deeply overloaded with data. Every day, large amounts of data are generated and captured by individuals and organizations. As a result, economic and social systems around the world are becoming more connected, intertwined and complex. And when it comes to organizations, this deluge of data, which now affects nearly every business function, is almost always directed at the CIO.

It is the CIO office that must shoulder the maximum burden of managing this data overload, making sense of it, and using it to glean the most promising opportunities for the future. Therefore, smarter data generation, collection, analysis, access or overall management has become a top priority for today’s organizations and CIOs.

We spoke to some of APAC’s top CIOs and CISOs to share their tips for smarter use of data and data management strategies for 2022 and beyond. Here’s what they had to say.

Data management is quite simple – know your assets

“You can’t protect or secure something you don’t know or see. Your data is also part of your assets. We know where our laptops are, we know who has access to them. But we don’t necessarily do such a good job of classifying our data, managing datasets, and knowing where it goes. This is the most important part of data management today,” said Charmaine Valmonte, CISO, Aboitiz Group of Companies.

Even as your data sets grow, the same security principles apply

In the same way, vis-à-vis users, they must be taught to be vigilant. And perfecting them by enabling them to classify our data, staying vigilant about where it goes and how it is secured, and ensuring that access to it is controlled and monitored. Even as your datasets grow, the same security principles apply – we just shifted the focus to the users accessing that data.

Use data to create value not for the organization but for the user

Organizations today need to develop a transformative mindset about using data to create value for their customers, which ultimately also generates greater value for the organization. In terms of data, depending on your business model, you want to use data in a way that it gives you the intelligence and insights needed to advance in your particular industry. For example, if you are in retail, you have your customer data, information about what they buy, the products they are interested in. Insights from what they buy and consume can help an organization better understand buying trends and help you create value for your customer by providing them with what they need.

Developing a data-driven strategy for the business should be coupled with your cybersecurity strategy

Mel Migriño, Vice President and Group Information Security Director at Meralco, explained that developing a data-driven strategy for the business should be paired with your cybersecurity strategy. They must work hand in hand. This of course requires a long-term partnership between the technology, business and risk management teams within the company.

Also, it’s not a one-time project that you can leave after your first draft or goal, but requires continuous effort to improve as the whole business landscape unfolds.

To use data smarter, CIOs need to take calculated risks

When it comes to smarter use of data, CIOs and CISOs need to collaborate, believes Wilbertus Darmadi, CIO at Toyota Astra Motor, Indonesia. Because their main purpose is different. For CISOs, it’s security and Zero Trust. For CIOS, the objective is different: to what extent can it use the data for the benefit of the company. So while one is trying to accelerate, the other is trying to apply as much brakes. So they have to work together to find the right balance or, as they say, take calculated risks based on benefits and risks. So the key here is to take calculated risks as organizations accelerate the use of data.

Ramon J. Espinoza